Privacy Policy

Omni Deep Search is provided by NeogenxAI Private Ltd. This Privacy Policy explains how information is collected, used, protected, and retained when you use the service.

Information We Collect

We may collect information you provide directly, including questions, prompts, feedback, uploaded or referenced content, and configuration choices used to generate search results. We may also collect technical information such as IP address, browser type, device details, page URL, referrer, timestamps, request identifiers, logs, error details, and performance data.

How We Use Information

To process searches and generate answers.
To operate, secure, debug, and improve Omni Deep Search.
To monitor system health, prevent abuse, and investigate errors.
To maintain user feedback, quality signals, and service analytics.
To comply with legal, regulatory, and contractual obligations.

Searches, Logs, And AI Processing

Questions and related context may be sent to language model providers, browser services, search services, or infrastructure providers as needed to produce answers. Logs may include prompts, source URLs, extracted page text, model responses, errors, and timing information.

Cookies And Local Storage

The service may use browser storage or similar technologies to support client identification, preferences, session continuity, diagnostics, and security features.

Sharing Of Information

We do not sell personal information. We may share information with service providers who help host, operate, secure, analyze, or improve the service. We may disclose information when required by law, to protect rights and safety, or in connection with a corporate transaction.

Data Retention

We retain information for as long as needed to provide the service, troubleshoot issues, improve quality, meet security requirements, and satisfy legal obligations. Retention periods may vary by data type and operational need.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system can be guaranteed to be completely secure, and users should avoid submitting sensitive, confidential, or regulated information unless authorized to do so.

Your Choices

You may choose not to provide certain information, but some features may not work without it. You may contact NeogenxAI Private Ltd to ask about access, correction, deletion, or other privacy requests where applicable law provides those rights.

Changes To This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page, and continued use of the service means you accept the updated policy.

Contact

For privacy questions, contact NeogenxAI Private Ltd through the official support or business contact channel provided for Omni Deep Search.